Privacy Policy & Terms of Use

1. Overview

Transcend IMO ("Transcend," "we," "us") operates an independent agency growth platform connecting independent insurance agents, team leaders, and agencies with carriers, compensation, technology, training, marketing, recruiting, and shared resources. By accessing this website or submitting information through any Transcend form, you agree to the terms below.

2. Information We Collect

When you complete a contact, join, or elite partnership form, we collect the details you provide — including your name, email, phone, occupation, agency name, and annual production or income ranges — so our team can evaluate your inquiry and follow up. We may also collect usage data, such as pages visited, via standard analytics tools.

3. How We Use Your Information

We use the information you submit to respond to inquiries, evaluate eligibility for partnership or recruiting, provide carrier and contracting support, and deliver platform services. We do not sell your personal information. We may share limited details with carrier partners strictly for the purpose of contracting or licensing that you have requested.

4. Data Retention & Your Rights

Lead and partnership records are retained for as long as needed to service your relationship with Transcend and then deleted or de-identified. You may request access to, correction of, or deletion of your personal information at any time by contacting our team through the Contact page.

5. No Insurance Advice

Content on this site — including the Income Calculator, Case Match, and AI Platform tools — is provided for marketing and educational purposes only and does not constitute insurance, tax, legal, or investment advice. Product availability, underwriting, and rates vary by carrier and jurisdiction. Actual compensation depends on contracted levels, product mix, and production volume.

6. AI-Generated Content

Some features use language models to generate recommendations, scenarios, or responses. AI outputs may be inaccurate or incomplete and should be reviewed by a licensed professional before use in any client engagement.

7. Third-Party Services

This site may embed third-party services (analytics, chat, maps) that set their own cookies under their own privacy policies. We are not responsible for the privacy practices of those providers.

8. Terms of Use

You agree to use this site lawfully and not to misrepresent your identity, production, or intent. We may update or remove content, pages, or features at any time without notice. Trademarks, copy, and visuals are owned by Transcend IMO and may not be reproduced without written permission.

9. Changes to This Policy

We may revise this policy as our platform evolves. Continued use of the site after changes constitutes acceptance of the updated terms. The "Last updated" date above reflects the most recent revision.

Questions about your data or these terms? Reach our team through the Contact page.